Christine Quinn, Controller,
The Hoffman Group
Established in 1919 as the Hoffman Insurance Agency, the Hoffman Group is now comprised of four successful
agencies and considered one of the largest agencies in Western Cuyahoga, Lorain and Medina counties.
The agency's willingness to partner with strong, compatible organizations extends to Westfield Bank.
“We started working with the bank shortly after it was created,” Christine explains. “From the start, my experience with the Westfield account team has been incredibly positive. They were excellent at setting up all our varied accounts and gave a great deal of thought to which accounts would be best for our needs.”
Christine is especially fond of Westfield's many online services. “I love the online cash management tool. It allows the Hoffman Group staff to do its own wire transfers or stop payment on checks, It is no longer necessary to call Westfield customer service for routine transactions, which saves time.”
Technology aside, the Hoffman Group values the responsive service and good advice that can only come from a
community bank with local decision makers, says Christine. “It's clear that Westfield Bank believes in building and sustaining long-term relationships. The executive team and support staff are always friendly, helpful and responsive. They return my calls promptly, usually the same day, and are ready with answers.”
For more information on The Hoffman Group, go to
http://www.thehoffmangrp.com.
